Payment Comfort
Fraud and scams are all too common in the building industry, with many customers paying deposits only to receive no service or product in return. At Stainless Design, we have witnessed these unfortunate situations firsthand and, on several occasions, have stepped in when installers failed to honor their commitments after receiving deposits.
To safeguard both our customers and our business, we now offer a secure payment service, acting as the custodian of your funds.
How Payment Comfort Works
When payments are made directly to Stainless Design, we take full responsibility for:
- The production and supply of components.
- Procuring third-party products, such as glazing.
- Paying the installer only upon receipt of a signed Completion Certificate from you.
Our commitment is twofold: ensuring that you receive the quality product and service you expect while guaranteeing that installers are paid fairly for their work.
For Stainless Design to manage funds and oversee the contract, the following payment terms apply:
With this process, we provide peace of mind, security, and trust—ensuring that every project is completed with integrity.
Supplier Endorsements
Explore the supporting documents from Stainless Design's suppliers and industry partners. Select any document below to view it in full.
Nedbank
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National Glass
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Columbus Steel
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Hilti
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NSS Fasteners
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JAS
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Corruseal
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Air Products
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Proudly South African.
Built to Last.
Support South Africa’s only dedicated balustrade component manufacturer. By choosing Stainless Design, you’re investing in local craftsmanship, quality, and innovation. Our stainless steel components—available in grade 304 and 316—are designed to withstand the South African climate. We deliver nationwide, helping you create stunning, durable balustrades with ease.
Payment Comfort
Limited Lifetime Warranty on Products
Products Independently Tested and Conform with Legislation
Connect with Our Balustrade Experts and Installers
Send Us an Enquiry
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